According to the FMCSA, RODS should be signed and certified at the end of each 24-hour period. When using an ELD, it becomes even more important to follow this rule closely.
If a driver forgets to certify logs on a regular basis, you could risk losing that data. Uncertified logs are only kept in the system for 8 days. Certified logs, however, are kept for 6 months. Keeping logs certified and accurate will alleviate violations and lost logs.
How to Certify Your Logs on Your ELDS Device
It’s essential to make sure that your drivers know how to certify their logs in-app. Any changes that are made in the HOS admin portal must be approved by the driver. To avoid confusion and unnecessary back-and-forth, make sure your drivers are certifying logs daily.
From the driver app, the process is very simple to certify driver logs:
- Click the “Logs” button.
- Click the icon on right side that looks like this:
- A pop-up window will then appear asking you to certify that your RODS for that 24-hour period is correct. Press “Agree”.
- Next, you will get a pop-up that says you have successfully certified your log. Press “Ok” to continue.
- Lastly, the next message will ask you if you would like to email the certified log. Your certified logs are uploaded to cloud storage and available to view on the HOS admin portal. You do not need to email your certified logs unless you want to email them to yourself to have an extra copy for your personal records. Click “No” to exit back to the “Logs” page.
Troubleshooting Certified Log Issues
Please note that you and your drivers cannot retroactively certify logs beyond 8 days. If you temporarily switch to Canada rules, you can go back 14 days, which should only be a rare solution. The best practice is to certify logs daily.
If you are having trouble certifying your logs less than 8 days ago, you may need to log out of the app. If you have multiple logs that need to be certified, the one with the furthest date back needs to be certified first. When you go to log out, your app will notify you with a message asking you to certify the appropriate log. This will take you to the one that needs to be certified first and then you can continue to certify the more recent logs.
Helpful Note: If you certify logs from the admin portal, the driver will need to accept these changes through the app as well.
If you have any questions about your ELD Solutions product or services, please call 855-696-3537.