We're excited to start a new podcast series addressing some of the topics we encounter on a regular basis and providing more insight on e-logging technology in general. Our hope is to engage, educate, and interact with our current customers and other trucking professionals to promote success and momentum.
According to a recent article on Overdrive, 46% of owner-operators are displeased with their ELD providers. Although some of the negative responses are likely reflective of disdain for the ELD mandate itself, many drivers report technical issues and poor customer service as some of their frustrations.
Let’s review some of the common problems drivers are facing with ELDs and outline the solutions.
One Size Doesn’t Fit All
The ELD mandate has been received with mixed feelings from drivers and fleet owners. Some of the feelings are frustration and confusion surrounding different ELD packages and plans. Although simplicity is always the goal, we find it more important to provide you options that fit your situation.